Frequently Asked Questions

Everything you need to know about OSSA Perfumes and our luxury scents.

Are OSSA Perfumes vegan and cruelty-free?

Yes, all OSSA Perfumes are 100% vegan and we never test our products or ingredients on animals.

How long does the scent typically last?

Our fragrances are formulated as Eau de Parfum (EDP) concentrations, typically lasting between 6 to 8 hours depending on your skin type and environment.

What is your return policy for opened fragrances?

To ensure hygiene standards, we only accept returns on unopened and sealed bottles within 30 days. We recommend purchasing our discovery sets before committing to a full-size bottle.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How should I store my perfume to maintain its quality?

Keep your OSSA Perfumes in a cool, dry place away from direct sunlight and extreme temperature fluctuations to preserve the integrity of the essential oils.

Can I track my order once it has been shipped?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.