Returns & Exchanges

At OSSA Perfumes, we want you to be completely captivated by your signature scent. If you are not entirely satisfied with your purchase, we offer a 30-day return window for unopened and unused fragrances in their original packaging.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive a return authorization.

2

Pack with Care

Securely place the fragrance in its original box and use protective padding to ensure the delicate glass bottle remains intact during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our olfactory experts verify the product's condition, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing